Refund Policy

1. Overview

At Get Lotto SMS ("we," "our," or "us"), we strive to ensure our customers are satisfied with their purchase. If you are not completely satisfied with your order, you may be eligible for a refund in accordance with the terms outlined in this policy.

2. Refund Eligibility

You have up to 60 days from the original purchase date to request a refund. To qualify for a refund, you must:

• Be able to provide the original purchase receipt or order number.
• Submit your refund request within 60 days of the purchase date.
• Not have violated any of our Terms of Use or engaged in fraudulent activities related to the purchase.

3. How to Request a Refund

To initiate a refund, please send an email to contact@getlottosms.com with the following information:

• Your full name
• Order number or transaction details
• A brief explanation of why you are requesting a refund

Once we receive your request, our team will review it. We may reach out to you for additional information if necessary.

4. Processing Refunds

Upon approval of your refund request, we will process the refund using the original payment method. Please allow up to 10 business days for the refund to be reflected in your account, depending on your financial institution’s processing times.

5. Partial Refunds and Exceptions

In certain circumstances, we may issue a partial refund if only a portion of the product or service meets the eligibility criteria. Please note that:

• We reserve the right to refuse any refund request that does not meet the eligibility requirements.
• Refunds may not be available for certain promotional or discounted offers if those offers explicitly state that they are non-refundable.

6. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at contact@getlottosms.com. We are committed to addressing your concerns in a timely and fair manner.